How to return your gear?

How to return your gear?

Returning your gear can feel a bit daunting, but we’re here to make the process as smooth as possible for you. Whether you’ve changed your mind or need to exchange your gear for any reason, we’ve got you covered with a simple step-by-step guide.

First things first, grab your Wolt partner app. This app is your go-to resource for all things related to your gear. Once you have it open, look for the support section. It’s usually easy to find, and it’s designed to help you with any questions or concerns you might have.

In the support section, you’ll find a return link. Just click on it, and you’ll be guided through the necessary steps to return your gear. 

After you’ve completed the return request, it’s time to send your gear back to us. Make sure to package it securely to ensure it arrives in good condition. We want to make sure that everything is handled with care, just like you do when you’re out on your deliveries.

One important note to keep in mind: if you had a deposit taken for the gear, don’t worry! Once we have processed your return, we will refund the deposit to you. 

We hope this guide helps you navigate the return process with ease. If you have any further questions or need assistance, don’t hesitate to reach out through the support section of your app. We’re here to help you every step of the way!